Hard services
Planned and reactive maintenance
SFG20 and NRM3 regimes, statutory compliance, labour loading by trade, lifecycle and subcontract.
Integrated FM · commercial · pricing · solutions
From the plant room to the boardroom.
Radix Solutions gives FM providers cost certainty across every service line. We build solutions and financial models from the ground up, starting with the hard services we know best and reaching across cleaning, catering, security, waste and the wider FM network, so your board sees one P&L it can trust.
- Hard services
- Cleaning
- Catering
- Security
- Waste
- Grounds
- Helpdesk & CAFM
Illustrative figures only. Select a chapter to jump to it.
£1bn+
Of opportunities solutioned and modelled across our founder's career
7
FM service lines priced and governed in one P&L
5
Live tier-1 public sector contracts run to one commercial standard
10+
Years across FM mobilisation, pricing and commercial leadership
What your board is buying
Certainty you can take to governance.
Chief executives and finance directors want three answers on every contract: what it will really cost, what it will really earn, and what could go wrong. We give you those answers across every service line, not just the ones that are easy to price.
Commercial certainty
Clarity before commitment
Contract terms, change mechanisms and risk understood before you commit, and managed properly afterwards.
Cost certainty
Every cost has a source
Every hour, consumable and subcontract line traced back to a real asset, site, shift or specification.
Margin control
Margin protected to the final year
P&L, cash flow and indexation forecast by service line across the full term.
Risk visibility
Risks priced, not hidden
Each risk priced, mitigated or ruled out, with an audit trail your governance panel can follow.
The whole FM network
Every service line. One P&L.
Integrated contracts are won and lost on how well the service lines fit together. We price each one on its own drivers, then bring them into a single model with shared overheads, management structure, indexation and risk, so no cost or risk sits outside the model.
Cleaning
Output and input specifications
Productivity rates by area type, frequencies, periodic and deep cleans, consumables and equipment.
Catering and hospitality
Food cost, GP and subsidy
Covers and tariffs, gross profit targets, subsidy and P&L models, staffing and equipment.
Security
Assignment hours and cover
Manned guarding hours, holiday and sickness cover, licensing, control rooms and technology.
Workplace and front of house
Reception, helpdesk and CAFM
Front of house, helpdesk call volumes, SLAs and KPIs, CAFM licences and reporting.
Critical environments
Resilience you can price
Critical maintenance, shift engineering, response times, spares holdings and service credits.
Also priced and governed: waste and environmental services, grounds and landscaping, pest control, washrooms, porterage and post room, projects and lifecycle works.
The Radix approach
Radix: the root, and the base every number is built on.
radix, noun. From the Latin for root. In mathematics, the base of a number system: the foundation every number is built on.
Too many commercial models are built top-down from a target number. They pass governance, then fail in delivery. We start where cost is created, in the plant room and on every site and shift, and carry that logic all the way up to the board.
Why RadixPlant room and sites
Level 1Assets, buildings, footfall, hours of operation and compliance. What is really there.
Service specifications
Level 2SFG20 and NRM3 for hard services, plus cleaning, catering, security and soft services specifications, translated into tasks and frequencies.
Labour and operating model
Level 3Labour loading by service, site and shift, management structure, supply chain and TUPE, shaped into one operating model.
Integrated financial model
Level 4Cost and revenue by service line, P&L, cash flow and indexation across the term, with every assumption visible.
Boardroom
Level 5Scenario testing, governance papers and a solution your directors and your client can both stand behind.
Margin erosion calculator
How much margin is at risk?
When costs rise faster than the annual price uplift, margin erodes every year of the contract. Move the sliders to see what that gap is worth on a contract like yours.
Margin at risk over the term£986k
Revenue over term£26.3m
Planned margin£2.10m
Final year margin0.6%
Illustrative only. Real contracts index labour, materials, energy and subcontract costs separately, against different indices and anniversary dates. That is exactly what a Radix model forecasts.
Talk to us about protecting itWho we help
Built for FM leadership teams.
Director-level commercial capacity across every service line.
When the pipeline peaks, when an integrated model needs independent assurance before governance, or when a live contract is underperforming, Radix provides senior commercial and solutioning capability without adding to headcount.
- Complex IFM, hard and soft services tenders
- Independent model and price reviews before governance
- Interim commercial leadership on live contracts
Engineer to engineer. No smoke and mirrors.
You know your engineers, your sites and your customers. We turn that into competitive, defensible pricing, models that stand up to Tier 1 scrutiny, and the commercial control you need to grow from single service to integrated FM.
- Hard services pricing that holds up on site
- Soft services added without guessing the numbers
- The financial discipline buyers and acquirers look for
Radix Solutions clients
SodexoVIVODefence ServicesMidasConsulting
Our founder's career, before Radix
MitieG4SWatesBGISCambridge Maintenance Services
Insights
Lessons from the plant room and the boardroom.
One P&L for integrated FM
Why pricing each service line in its own silo leaks margin, and how to bring them together.
Read the note →Indexation belongs in the model from day one
Labour, materials and energy rarely move with the contract index. Forecast each one separately.
Read the note →Unrecovered change quietly eats margin
Small jobs done in good faith add up. A weekly change process protects more margin than any year-end negotiation.
Read the note →Contact
Let's discuss your target contracts.
Tell us about the target contract, the live portfolio or the service line under pressure. You'll get a clear, direct view of whether and how we can help.