- The challenge
- A multi-site integrated tender where each service line had been priced separately, with different assumptions for overheads, management and inflation.
- What we did
- Rebuilt hard services, cleaning, catering, security, waste, grounds and helpdesk on common assumptions, then layered one management structure, indexation profile and risk register across them.
- The result
- One P&L the board could challenge line by line, with duplicated overheads removed and the true margin of each service line visible.