Services

Secure target contracts. Protect margin through delivery.

Two ways we support FM leadership teams: building the solution and financial case that secures target contracts, and embedding the commercial governance that protects margin for the life of the contract.

Glass facade of a modern commercial office building

Two pillars

Business development and business as usual.

Business development · ITT to award

Pricing, solutioning and financial modelling

Specification and tender analysisSFG20, NRM3, client-built and output-based specifications read for scope, risk and commercial traps across every service line.
Integrated solution and operating modelA target operating model that joins hard and soft services, aligned to your strategic objectives and the client's price expectations.
Hard services pricing and labour loadingBottom-up labour by trade, site and frequency, priced by someone who has worked on the tools.
Soft services pricingCleaning productivity rates, catering GP and subsidy models, security assignment hours, waste lifts and rebates.
Transparent financial modelsCost and revenue by service line, P&L, cash flow and indexation across the full contract term.
Scenario and sensitivity planningVolume, inflation, National Living Wage, TUPE and mobilisation scenarios, so you know exactly where the price can flex.
Governance and client presentationBoard-ready papers, presentations to global stakeholders, and support through clarifications.

Business as usual · Live contracts

Commercial management and contract support

Contract change and variationsChange control, variations and Early Warning Notices handled properly and recovered on time.
Claims support and mitigationClaims prepared, defended or mitigated with a clear evidence trail.
Commercial playbooks and manualsCorporate manuals and SOPs that build accountability and standardise reporting across contracts and service lines.
Procurement and supply chain controlSubcontract agreements, PO lifecycles and supply chain commercial compliance.
Executive reporting and contract healthOperational data turned into a monthly view of financial exposure, risk and opportunity.
Indexation and price reviewsAnnual uplifts calculated, evidenced and agreed, with cost movements tracked by service line.
Client negotiationSupport with high-value change negotiations and pricing methodologies the client will accept.

Radix doesn't write bids. We build the solution and the numbers behind them, and work alongside your bid and proposal team so the story and the price say the same thing.

Across the FM network

What we model, service by service.

Every service line has its own cost drivers and its own way of losing money. We price each on its own terms, then govern them together.

Service line	What drives the cost	What we model	Where margin usually leaks
Hard services	Asset volumes, condition, statutory regimes, travel	SFG20 and NRM3 tasks, labour loading by trade, lifecycle, subcontract	Incomplete asset data, reactive volumes, unrecovered remedials
Cleaning	Floor area, area type, frequencies, footfall	Productivity rates, periodic cleans, consumables, equipment	Optimistic productivity, scope creep, wage rises above uplift
Catering	Covers, tariff, service style, opening hours	Food cost, GP and subsidy, staffing, equipment and replacement	Falling covers, food inflation, subsidy caps
Security	Assignment instructions, posts, hours of cover	Paid hours, holiday and sickness cover, licensing, control room, technology	Unpaid cover, overtime, licence and wage changes
Waste and environmental	Waste streams, lift frequencies, tonnage	Collection costs, landfill tax, recycling rebates, reporting	Contamination charges, tonnage growth, rebate swings
Grounds	Site area, seasonal regimes, winter service	Seasonal labour, gritting, equipment, green waste	Weather-driven call-outs and unrecovered extras
Helpdesk and CAFM	Call volumes, hours, SLAs and KPIs	Agents, CAFM licences, reporting, service credits	KPI deductions and unpriced reporting demands

From ITT to award

How a Radix engagement runs.

01
Read the tender
Specification, contract terms, pricing schedule and evaluation criteria. Commercial risks flagged early.
02
Build the solution
Sites to tasks to labour, across every service line, shaped into one operating model.
03
Build the model
Transparent cost build, revenue profile, P&L, cash flow and indexation by service line.
04
Stress-test
Scenarios and sensitivities until the price is competitive and the margin is defensible.
05
Govern and present
Board-ready papers, then the client presentation and clarification answers.
06
Hand over
A model and assumptions log the mobilisation and contract teams can actually use.

Questions

Key questions.

Do you only work on hard services?

No. Hard services is where Radix started, and it remains a specialism, but we price and govern the full FM network: cleaning, catering, security, waste, grounds, helpdesk and more, in one integrated model.

Do you write bids?

No. Radix focuses on the solution, pricing, financial model and commercial strategy, and works alongside your bid and proposal team.

Which specifications do you work with?

SFG20, NRM3, client-built and output-based specifications, across hard services, soft services and integrated FM.

Who delivers the work?

Radix directly, and trusted specialist associates where a project needs extra capacity. Every deliverable is reviewed and signed off by our founder before it reaches you.

How do you charge?

Usually by day rate, or a fixed fee for a defined piece of work such as an independent model review. Scope and cost are agreed before work starts.

Can you work under NDA?

Yes. Confidentiality is standard on every engagement, and one client's information is never shared with another.

Contact

Let's discuss your target contracts.

Tell us about the target contract, the live portfolio or the service line under pressure. You'll get a clear, direct view of whether and how we can help.

liam@radixsolutionsltd.co.uk

Phone

07526 938540

Liam Garner, CIWFM

Coverage

United Kingdom, remote and on site

Email Radix